English
繁体中文Common Business Issues
Q: How do I set up a trading account?
A: Creating an account is easy and fast. Click on Create Live
Account, fill out the form and you will receive the login information in
your email inbox immediately after completion.
Q: Do you offer managed accounts? If so, what is the minimum
deposit and fees?
A: We do not offer managed accounts at the moment, we are working
on developing this service. But we have a multi-account management system,
so if you are a veteran trader or have your own money manager, we will give
you the best possible service.
Q: Can I change the base currency of my account?
A: Sorry, no, all our bids are settled in USD transactions.
Q: Are my funds safe?
A: We ensure the safety of your funds through the US Financial
Instruments Market Regulations. Client funds are segregated and held in a
separate segregated client account at the firm. These funds cannot be paid
to creditors or repaid to the company for any debts or expenses. Bank
Accounts We operate under the organization of U.S. financial institutions to
maintain our clients' accounts. The Investment Compensation Fund (ICF) will
ensure that the firm can compensate all clients in the event of bankruptcy
or failure to meet commitments. The cost of this compensation will be
determined based on the client's general statement level.
Q: When can I trade?
A: As soon as the account is funded, it is ready for trading. Log
in to Service & Support, click on Deposit in the main menu, select your
preferred deposit method, follow the instructions provided, and confirm your
payment.
